第83天:怎样向客户做解释

　　星级典句：

　　第一句：Well, it will probably take another few weeks.

　　嗯，可能还需要几个星期的时间。

　　A: I don't understand this.

　　我弄不明白。

　　B: What?

　　怎么了?

　　A: When exactly are you going to finish this job?

　　你们到底什么时候才能完成这项工作?

　　B: Well, it will probably take another few weeks.

　　嗯，可能还需要几个星期的时间。

　　第二句：I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，这工作看上去是简单，却有许多公文手续需要办理。

　　A: I realize it appears simple enough, but there is a lot of red tape to wade through.

　　我知道，这工作看上去是简单，却有许多公文手续需要办理。

　　B: Fair enough, but I'm still a bit unclear about the details. Could you go over the main points with me again?

　　情有可原，但是具体细节我还是不清楚。你可以把一些要点再给我解释一遍吗?

　　A: I'd be glad to. Why don't you come into my office?

　　非常乐意。请到我办公室来谈好吗?

　　老客户的重要程度在这里就不再说，任何从事销售工作的人都深知。老客户的维护成本远低于新客户开发成本，且维护好已有客户，让已有客户商量比开发新客户要容易得多。

　　其他表达法：

　　I'm glad I was able to help. 能帮助您我很高兴。

　　Please call me if you have any more questions. 再有问题请打电话给我。