跟艾米莉一起学口语 第572期:电话致歉客户

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https://online2.tingclass.net/lesson/shi0529/0009/9884/572.mp3

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A: Hello.

你好。

B: Good morning. This is Emily calling from the international student office.

早上好，我是国际学生办公室的艾米丽。

A: Good morning.

早上好。

B: The reason I'm calling is because Ms. Collins will not be able to call you back until next week.

我打电话是要告诉你，科林斯女士要到下周才能给你回电话。

A: Oh, I had hoped she would have called me back yesterday.

我本来以为她昨天会给我打电话呢。

B: She's terribly sorry about that. She had to leave the office suddenly and won't be able to return until next week. She hopes you understand.

她对此非常抱歉，她昨天有急事，突然离开了办公室，而且要到下周才能回来，她希望你能谅解

A: Is there someone else I can talk to?

那我能跟其他人谈谈吗？

B: She asked me to call you to book an appointment with someone else today. When are you free today?

她让我打电话告诉你，今天可以预约其他工作人员，你今天什么时候有空？

A: Anytime after 2 PM will be good for me.

下午两点以后我有时间。

B: Mr Liu is available at 2:15 today. Will that work for you?

刘先下午2:15以后可以接受预约，你觉得可以吗？

A: I'd prefer to speak with Ms. Fonda.

我还是想跟方达女士谈。

B: I'm afraid she isn't available this afternoon. She has an opening at 11:30 this morning. Will that work for you?

恐怕她下午没有时间，今天11:30她有空，你觉得行吗？

A: That will be fine.

好的。

B: Ok. We'll be expecting you at 11:30. See you then.

那就11:30来吧，到时候见。