玩转商务英语口语 312：投诉应对术(4)

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发货程序上出了问题。

Something goes wrong with the delivery procedure.

发货程序上出了问题。

We prefer a definite date.

. 我们需要确切的日期。

We should settle the dispute through negotiations without resorting to legal proceeding.

我们应该通过谈判来解决纠纷，不要诉诸法律了。

We should settle the dispute through negotiations without resorting to legal proceeding.

我们应该通过谈判来解决纠纷，不要诉诸法律了。

We will think about it.

我们会考虑的。