https://online2.tingclass.net/lesson/shi0529/0009/9215/a/30.mp3
https://image.tingclass.net/statics/js/2012
A-30: at heart 本质上的
A:Ben always appears rude to the people around him.
A: 本总是以周围的人表现得很无礼。
B: But he's really kind at heart.
B:可他事实上是个很善良的人。
A: That's true. We can't judge people by appearance.
A:是的,我们不能从外表来判断人。