听力每日练习 listen 3992 Can I have my bill now

 
2--I'm Mr. Bob, Room 309. I'm checking out today. Can I have my bill now?
 
1--Certainly. Please wait a moment. Here is your bill.
 
2--What's the 30 yuan for?
 
1--This is the charge for your laundry service on Nov. 20th
 
2--But I did't take any laundry service during my stay here. I think you have added someone else's.
 
1--Would you mind waiting a moment while we check it with the department concerned?
 
2--I don't mind waiting as long as we get this straightened out.
 
1--I'm very sorry, Mr. Bob. There has been a mistake. We'll correct the bill.
 
2--It doesn't matter. Here is the money.
 
1--Thank you very much. Hope to see you again.
 
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注解：
 
1.wait a moment稍等一下
2.added增加
3.straightened out解决
 
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译文：
 
1--早上好，先生。能为你做点什么吗?
2--我是鲍伯先生，住309房间。我今天离店。我可以现在结账吗?
1--可以，请稍等。这是您的账单。
2--这30元是什么费用?
1--这是您11月20号的洗衣服务费。
2--但我在这从来没洗过衣服。可能是您把别人的账记到我这儿了。
1--请稍等一会儿，我们与有关部门联系一下，好吗?
2--只要能搞清楚，我可以等。
1--非常抱歉，鲍伯先生。.我们弄错了。账单我们这就改过来。
2--没关系。请收钱。
1--非常感谢。欢迎您再次光临。