听力每日练习 listen 3985 The line has been engaged all the time

 
2--I've been trying to get through to the booking office for the last ten minutes. But the line has been engaged all the time. Why is it taking so long?
 
1--I'm sorry to hear that. I'm afraid it is often the case during the peak hours. Shall I ask them to call you when the line is free?
 
2--OK. Please do so if it is not troublesome.
 
1--No trouble at all. May I know your name and room number?
 
2--I'm Du Juan , in Room 312.
 
1--I see. Wait in the room,please.
 
2--Thank you for your kindness.
 
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注解：
 
1.operator电话员  
2.all the time一直
3.troublesome麻烦的
 
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译文：
 
1--这是宾馆总机。有什么事情需要我为您效劳吗?
2--过去的十分钟我一直想接通订票处，可是该线一直占线。为什么要花这么长时间呢?
1--对此我很抱歉。高峰时间恐怕常有这种情况。线路畅通后，我请他们打电话给您，好吗?
2--好的。麻烦你了。
1--一点不麻烦。请问您的姓名和客房号码?
2--我叫杜娟，住312号房。
1--我知道了。请在房间等候。
2--谢谢你的关照。