听力每日练习 listen 1885 Dealing with a complaint

 
2-- My name is Steven. I'm the Sales Manager of this company.
 
1-- Well, look here. Ten new typewriters were delivered to my company yesterday afternoon and only five of them work properly.
 
2-- Oh, I'm sorry about that.
 
1-- Never mind being sorry, what are you going to do about it?
 
2-- Don't worry, we'll soon fix them.
 
1-- Good, I hope you'll make sure that it won't happen again.
 
2-- I'll certainly look into that.
 
1-- Thank you. Goodbye.
 
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注解：
 
1.typewriters打字机 
2.work properly正常工作         
3.look into调查 

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译文：

1--我想见负责销售打字机的人。
2--我叫史蒂文，是本公司销售部的经理。
1--那好，你看，昨天下午送到我们公司的10台打字机，只有5台是好的。
2--哦，真抱歉。
1--别光说抱歉，这件事你们打算怎么处理？
2--别着急，很快就可以把它们修好。
1--好吧，我希望你保证以后不再发生类似事件。
2--我一定会查淸楚这件事。
1--谢谢，再见。