英文简历范文:高级客服代表英文简历模板

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　SUMMARY OF QUALIFICATIONS

　　Demonstrated ability in the provision of sales support services.Includes establishment ofthe client base,extensive customer servicing,telemarketing,cold calling and sales territorydevelopment.

　　Consistently met/exceeded sales goals and instituted sales programs;sales increased from$8 to $25 million.

　　Thorough knowledge of management production;assure timely and accuratepresentation of goods;adept at coordinating delivery processes,organization of deliveryschedules and monitoring delivery personnel.

　　Extensive experience in facilitating operational procedures,Respond to customercomplaints;resolve problem elements;interact with credit department to ascertain customeraccount status.Handle sourcing of vendors,contractnegotiation,purchasing,correspondence,account adjustments and inventory control.

　　Exceptional communication/interpersonal and organizational skills.

　　EXPERIENCE

　　1989-Present OXBRIDGE,INC.

　　Interface with merchandising personnel,at all levels,and provide technical information oncompany products and services.

　　Interact with customers,providing advice in the selection of products.Monitor production toensure realization of customer specifications.

　　Collaborate with contracting merchandisers for contract negotiation on supplies.Conductextensive materials costing processes.

　　Coordinate delivery schedules and monitor delivery personnel.

　　Organize promotional demonstration activities for home and Hew York marketing office.

　　Respond to and resolve customer complaints.

　　Manage office operations and produce correspondence.

　　Control stock and conduct purchasing procedures.

　　Assist sales department in establishing client base/sales territories.

　　EDUCATION

　　1993-Present PROPHET JUNIOR COLLEGE

　　Associate Degree Program

　　Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers andEnglish Composition.

　　Notice

　　Background summary accentuates candidates acquired professional skills and impressivetrack record.

　　Listing relevant courses adds weight to candidates educational credentials.