BEC听力·中级听力：联系银行客服查错公司账单

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BEC听力考试作为评估商务英语能力的国际权威标准，旨在模拟真实商务场景，如商务会议、客户交流、电话谈判等，全面考察您对商务信息的捕捉、理解和分析能力。本栏目将为您带来BEC中级听力难度的材料，供各个水平的英语学子学习。

听力原文及翻译

A: Good morning, HPR Bank, Customer Services Division, how may I help you?

A：早上好，HPR银行客户服务部，请问有什么可以帮到您？

B: Good morning, my name's George Bliss, I'm the financial director of Arendell Holdings. I've got a query on our business account.

B：早上好，我是乔治·布利斯，Arendell Holdings的财务总监。我对我们的商业账户有疑问。

A: Oh, just a moment, I'll get it up on screen. Can you give me the account number?

A：哦，请稍等，我会把它显示在屏幕上。您能告诉我帐号吗？

B: Certainly. it's 4-5-6-3-0-4-2-1.

B：当然可以。是 4-5-6-3-0-4-2-1。

A: Uh-huh, and your identification code?

A：嗯，您的识别码呢？

B: Hamlet.

B：哈姆雷特。

A: Right, Mr.Bliss, what's the problem?

A：好的，布利斯先生，有什么问题？

B: Well, I received a statement from you this morning, and there's a difference between that and our records. The statement shows a debit of £15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.

B：嗯，我今天早上收到了账单，它和我们的记录有差异。账单显示6月10日借记15,000英镑，但这里没有人签署任何这笔款项，所以我想知道发生了什么。

A: Yes. Here it is, £15,000. Tthat's odd, it says check No.306984.

A：好的。这里，15,000 英镑。很奇怪，上面写的支票号是306984。

B: Yes, I can see that on the statement, but that can't be right. All our checks begin with 5-0, it's not one of our checks, you must have debited our account by mistake.

B：是的，我在账单上看到了，但那不可能是对的。我们所有的支票都是以5-0开头的，这不是我们的支票，你一定是误将款项从我们的账户中扣除了。

A: I'm very sorry about that Mr.Bliss, I'll sort it out immediately.

A：布利斯先生，对此我深表抱歉，我会立即解决的。

BEC听力不仅是对商务英语技能的测试，更是未来职业生涯中不可或缺的一项能力。我们每日都会为您带来BEC听力材料的分享，您也可以访问网站主页，获取最新的英语学习资料，全方位提升英语水平。