调查发现，新的汽车技术会让驾驶者感到恼火

Survey finds new auto technology can annoy drivers

调查发现，新的汽车技术会让驾驶者感到恼火

Alerts from new driver assist systems can be so annoying that some motorists are turning the features off, according to a new survey.

根据一项新的调查，新的驾驶员辅助系统发出的提醒可能非常烦人，以至于一些驾驶员正在关闭这些功能。

The 2019 J.D. Power Tech Experience Index study also found that frustrated drivers may avoid the systems in future vehicle purchases. That’s a problem for automakers who want to sell the technology and prepare people for fully automated vehicles, the company said.

2019年J.D. Power科技体验指数研究还发现，受挫的驾驶员在未来的车辆购买中可能会避开这些系统。该公司表示，这对那些想出售这项技术、并为人们提供全自动汽车的汽车制造商来说是个问题。

“Automakers are spending lots of money on advanced technology development, but the constant alerts can confuse and frustrate drivers,” said Kristin Kolodge, J.D. Power’s executive director of driver interaction and human-machine interface. “The technology can’t come across as a nagging parent. No one wants to be constantly told they aren’t driving correctly.”

J.D.Power的驾驶员互动和人机界面执行董事KristinKolodge说：“汽车制造商在先进技术开发上花费了大量资金，但持续不断的警报会使驾驶员感到困惑和沮丧。”“这项技术不能被看作是一个爱唠叨的家长，没有人愿意经常被提醒他们没有正确驾驶。”

For example, systems that keep vehicles centered or within their lanes were problematic for owners, the study found. An average of 23% of drivers with the systems view the alerts as annoying. The results vary by brand, with up to 30% finding the alerts bothersome. Of drivers who don’t like the alerts, 61% sometimes disable the systems. A spokesman said J.D. Power would not identify the brands.

例如，研究发现，让车辆保持在中心或车道内的系统对车主来说是有问题的。使用该系统的司机中，平均有23%的人认为这些警告很烦人。调查结果因品牌而异，多达30%的人认为这些警告令人讨厌。在不喜欢警报的司机中，61%的人有时会关闭系统。一位发言人表示，J.D. Power不会透露这些品牌的名称。

Collision protection systems such as automatic emergency braking fared the best in six categories covered by the survey. Smartphone mirroring was second, followed by comfort and convenience features such as voice recognition and climate controls. Entertainment and connectivity such as linking phones and Bluetooth placed fourth, followed by driving assistance such as blind spot detection or lane keeping systems. Navigation finished last, J.D. Power said in a statement Tuesday.

在调查涵盖的六个类别中，自动紧急制动等碰撞保护系统表现最佳。其次是智能手机镜像，再次是舒适和方便的功能，如语音识别和气候控制。排在第四位的是娱乐和蓝牙连接，其次是盲点检测和车道保持系统。Power周二在一份声明中说，导航排在最后。

The survey also found that 69% of owners have Apple CarPlay and/or Google’s Android Auto in their vehicles. The phone mirroring systems are starting to jeopardize sales of the automakers’ factory installed navigation systems, the survey found.

调查还发现，69%的车主在自己的车上安装了苹果的Carplay和/或谷歌的Android汽车。调查发现，手机镜像系统开始危及汽车制造商在工厂安装的导航系统的销售。

The company’s survey included over 16,400 responses from people who bought or leased a 2019 vehicle in the past 90 days. The new vehicles had to have been all-new or redesigned within the past three years. The survey was conducted from February through July.

该公司的调查，包括了过去90天内购买或租赁2019款汽车的人的超过16400次回复。在过去的三年里，新车必须是全新的或重新设计的。这项调查是从2月到7月进行的。