先生,能问个问题吗?
客服: Sure.
当然。
乘客: What’s wrong with my ticket?
我的票是怎么了?
客服: What do you mean?
请您解释一下您的意思。
乘客: I'm supposed to use this ticket to pass the door, but it didn't work.
我应该要用这张票来通过那个门,但是当我要过去的时候,这个票不管用。
客服: Oh? Let me check.
噢?让我查查。
乘客: Thanks.
谢谢。
客服: OK, the problem is your ID number. I am sorry, because our staff made some mistake. It takes a while to correct it.
好了,问题出在你的身份证号码上,我很抱歉,因为我们的员工出了点错,我必须用几分钟修改一下。
乘客: Oh? Ok, please be quick. I am gonna be late.
.噢?好吧,请快点,我快迟到了。
客服: It will be fine very soon.
很快就好的。