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[ti:未知] [ar:] [al:] [by:] [00:02.58]知行英语 [00:31.15]Lean Solutions [00:33.78]how companies and customers [00:35.72]can create value and wealth together [00:39.74]精益解决方案 [00:47.15]精彩点评 [00:49.06]Very well crafted(Umesh Vyas) [00:58.20]application and implementation 应用与执行 [01:06.03]This book is one of the best [01:08.25]for understanding Lean applications in Services. [01:13.26]It is not the techniques that make this book great. [01:16.87]These are known. [01:18.40]The real strengths of this book are the questions it raises, [01:22.63]the examples it provides, [01:24.91]and its perspective on application and implementation. [01:30.60]讲解 [01:56.31]This book is one of the best [01:58.39]for understanding Lean applications in Services. [02:09.44]It is not the techniques that make this book great. [02:12.62]These are known. [02:21.15]The real strengths of this book are the questions it raises, [02:25.31]the examples it provides, [02:27.35]and its perspective on application and implementation. [03:14.04]demonstrate 论证 [03:18.00]win win 双赢 [03:24.15]The questions raised are from a consumer's point of view [03:28.07]- getting problems solved completely, [03:31.00]when and where we want them solved, [03:33.32]without investing too much of our 'unpaid' time. [03:37.63]The book also clearly demonstrates [03:40.01]how Lean can result in a '' for producers and consumers. [03:47.75]讲解 [04:11.50]The questions raised are from a consumer's point of view [04:19.39]- getting problems solved completely, [04:24.33]when and where we want them solved, [04:30.65]without investing too much of our 'unpaid' time. [04:39.17]The book also clearly demonstrates [04:41.81]how Lean can result in a '' for producers and consumers. [05:06.33]down to earth 中肯 [05:11.00]thought provoking 发人深省的 [05:16.66]The examples illustrated are very helpful and insightful. [05:21.32]They also cover a wide range [05:23.96]- from Help Desks to Retail to Air Travel. [05:28.51]Above all, the language is simple, [05:31.36]the explanations down to earth. [05:33.65]And yet, very insightful and thought provoking. [05:37.70]Indeed, the book is very well crafted. [05:42.95]讲解 [06:08.77]The examples illustrated are very helpful and insightful. [06:19.34]They also cover a wide range [06:21.78]- from Help Desks to Retail to Air Travel. [06:34.43]Above all, the language is simple, [06:37.26]the explanations down to earth. [06:45.01]And yet, very insightful and thought provoking. [06:52.37]Indeed, the book is very well crafted. [07:08.91]Lean Solutions is a well-reasoned argument [07:12.30]for lean as a basis of successful business strategies, [07:17.35]more than a way to cut costs in factory or office processes. [07:22.63]-Target [07:24.48]讲解 [07:48.57]"But the analysis is compelling [07:50.83]- and a challenge thrown down to management everywhere." [07:54.94]- Financial Times [07:57.69]讲解 [08:16.83]brainpower 智慧 [08:20.92]consumption 消费 [08:26.18]"The brainpower that businesses bring to bear [08:28.90]to eliminate wasted assets, materials, [08:32.34]and time in production should equally be deployed [08:35.93]to improve the processes of consumption [08:38.71]that customers follow. [08:40.95]Like their earlier work, [08:42.63]this is both a landmark synthesis of ideas [08:45.92]whose implications haven't been fully understood [08:49.79]and a breakthrough to new territory." [08:53.04]-Thomas A. Stewart, Editor, Harvard Business Review [08:59.60]讲解 [09:27.11]"The brainpower that businesses bring to bear [09:29.85]to eliminate wasted assets, materials, [09:33.37]and time in production should equally be deployed [09:36.80]to improve the processes of consumption [09:39.75]that customers follow. [09:53.64]Like their earlier work, [09:55.48]this is both a landmark synthesis of ideas [09:58.82]whose implications haven't been fully understood [10:02.48]and a breakthrough to new territory." [10:17.10]-Thomas A. Stewart, Editor, Harvard Business Review [10:33.77]Very well crafted(Umesh Vyas) [10:39.26]application and implementation [10:43.10]This book is one of the best [10:45.41]for understanding Lean applications in Services. [10:50.05]It is not the techniques that make this book great. [10:53.76]These are known. [10:55.26]The real strengths of this book are the questions it raises, [10:59.50]the examples it provides, [11:01.63]and its perspective on application and implementation. [11:07.62]demonstrate [11:09.18]win win [11:11.14]The questions raised are from a consumer's point of view [11:15.47]- getting problems solved completely, [11:18.54]when and where we want them solved, [11:20.95]without investing too much of our 'unpaid' time. [11:25.36]The book also clearly demonstrates [11:27.78]how Lean can result in a '' for producers and consumers. [11:34.14]down to earth [11:35.33]thought provoking [11:37.38]The examples illustrated are very helpful and insightful. [11:42.04]They also cover a wide range [11:44.54]- from Help Desks to Retail to Air Travel. [11:49.25]Above all, the language is simple, [11:51.95]the explanations down to earth. [11:54.26]And yet, very insightful and thought provoking. [11:58.32]Indeed, the book is very well crafted. [12:02.90]Lean Solutions is a well-reasoned argument [12:06.45]for lean as a basis of successful business strategies, [12:11.42]more than a way to cut costs in factory or office processes. [12:16.23]-Target [12:17.99]"But the analysis is compelling [12:20.07]- and a challenge thrown down to management everywhere." [12:24.26]- Financial Times [12:27.34]brainpower [12:28.54]consumption [12:30.41]"The brainpower that businesses bring to bear [12:33.18]to eliminate wasted assets, materials, [12:36.60]and time in production should equally be deployed [12:40.13]to improve the processes of consumption [12:43.08]that customers follow. [12:45.20]Like their earlier work, [12:46.96]this is both a landmark synthesis of ideas [12:50.30]whose implications haven't been fully understood [12:54.01]and a breakthrough to new territory." [12:57.25]-Thomas A. Stewart, Editor, Harvard Business Review [13:43.02]知行提示
Lean Solutions 03 精益解决方案 03 [好书-经管]
这真是一本非常好的书,可以指导我们如何将精益原则运用到售后服务中去。这本书之所以好并不在于书里写到的技巧。因为这些技巧都众所周知的,没什么大不了。 这本书真正的力量来自书中提出的问题和所举的例子以及这本书在看待精益原则的运用和执行问题上的角度。
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