Customer: “Now what do I do?”
Tech Support: “What is the prompt on the screen?”
Customer: “Enter Your Last Name.”
Tech Support: “Okay, so type in.”
Customer: “How do you spell that?”
顾客:“我接下去做什么?”
技术支持人员:“屏幕上怎么说?”
顾客:“打入你的姓氏。”
技术支持人员:“那你就打吧。”
顾客:“你的姓氏怎么拼?”