确保工作中有效沟通的7种方法

确保工作中有效沟通的7种方法

Sometimes spotting barriers to communication at work can be fairly easy. When miscommunication is left unaddressed, you may see it in the form of workplace conflict or decreased productivity. There’s a tendency for miscommunication to happen when there is little transparency. And sometimes this may be unintentional.

有时候发现工作中经常出现沟通的障碍，当沟通不畅这一问题得不到解决时，你可能会看到职场冲突或工作效率下降。当缺乏透明度时，往往会发生沟通不畅，有时这可能是无意的。

Many people think they are effective communicators because they went to school or have a certain amount of work experience, but in reality they still struggle to influence others with their message. The result of ineffective communication is missed opportunity, lost time and wasted resources – all because they didn’t have high impact conversations.

许多人认为他们是有效的沟通者，因为他们上学学过或有一定的工作经验，但实际上，他们仍然努力用他们的信息影响他人。无效沟通的结果是错失机会、浪费时间和资源——所有这些都是因为他们没有进行高影响力的对话。

You may notice a number of factors influencing clear, effective, and transparent communication at work: personal characteristics, physical distance, the message itself, context, jargon used and culture. Below are 7 ways to ensure effective communication at work so that you can create an efficient, productive and inclusive work environment.

在工作中，你可能会注意到一些影响清晰、有效和透明沟通的因素:个人特征、物理距离、信息本身、语境、使用的术语和文化。下面是确保工作中有效沟通的7种方法，这样你就能创造一个高效的、有成果的和包容的工作环境。

1. Know Your Audience Well

了解你的交谈对象

2. Seek to Understand the Situation and Clarify

试着了解情况并澄清

3. Listen on Multiple Levels

多层面聆听

4. Review How You Receive Feedback

回顾你是如何收到反馈的

5. Provide Objective and Observable Feedback

提供客观和可观察的反馈

6. Follow-up, Confirm and Create Accountability

跟进，确认并建立问责制

7. Use the 7C’s of Communication

使用交流中的7种策略

(7C:Completeness、Conciseness、Consideration、Clarity、Concreteness、Courtesy、Correctness)

Ways to ensure effective communication at work takes practice and time.

确保工作中有效沟通的方法需要实践和时间检验。

Keep these 7 strategies top of mind to enhance your communications at work so that your messages are clear and transparent.

把这7个策略放在首位，在工作中加强沟通，让你的信息清晰透明。

Continue to grow and fine-tune your skills!

继续成长，调整你的技能!

What is one thing you can work on this month to enhance your communication at work?

这个月你可以做什么来加强你在工作中的沟通?

Be specific and challenge yourself by setting a SMART goal for workplace communication — Specific, Measurable, Attainable, Relevant, Time-bound!

为工作场所的交流设定一个明智的目标——具体的、可衡量的、可实现的、相关的、有时间限制的!