一个没能得到9美元折扣的家伙只留下了1颗星的评价

一个没能得到9美元折扣的家伙只留下了1颗星的评价

One definition of evil is doing what profits you without caring whether or not you hurt others. Some people are so cheap that they don’t care who loses money, so long as they can save a few bucks. Now, I wouldn’t go so far as to call these people pure evil, but they really are walking a bit too close to the dark side of the Force for my liking.

邪恶的一种定义是，你只顾自己的利益而不顾是否伤害了他人。有些人很小气，他们不在乎谁输了钱，只要能省几块钱就行了。现在，我不会说这些人是纯粹的邪恶，但他们确实有点太接近原力的黑暗面了。

A guy called Matt begged for a discount when he was buying a screen, but his attempts were fruitless, so he left a 1-star review on Yelp. However, what he probably didn’t expect was that the store owner would reply, and explain in minute detail exactly why the reviewer was wrong. I love the smell of faultless logic in the morning. Don’t you?

一个叫马特的家伙在买屏幕的时候请求打折，但是他的尝试没有成功，所以他在Yelp上留下了1星的评论。然而，他可能没想到的是，店主会回复，并详细解释为什么审查员是错的。我喜欢早晨逻辑完美的味道。你呢?

A dissatisfied customer left a 1-star review on Yelp, after he didn’t get a 9 dollar discount

一位不满意的顾客在Yelp上留下了1星的评论，因为他没有得到9美元的折扣

A Reddit user by the name of Thicc_Pug posted the interaction on the ‘Choosing Beggars’ subreddit; the post got more than 53,600 upvotes. One individual, who is a small business owner, commented that this story made their morning. While another exclaimed the store owner’s comeback was very “satisfying.”

Reddit用户Thicc_Pug在“选择乞丐”版块上发布了这一互动;该职位获得了53,600多张赞成票。一位小企业主评论说，这个故事让他们度过了一个愉快的早晨。而另一名网友则表示，店主的回复非常“令人满意”。

The store owner left a lengthy reply, and used logic to explain why he was in the right

店主留下了一封很长的回信，并用逻辑解释了为什么他是对的

In an interview, Reddit user Thicc_Pug told Bored Panda their thoughts about what happened. “I think that store owner is 100% right in this situation. He is not the one selling his item at a loss; that’s not how business works. Asking for a discount is totally fine. However, after being rejected for discount and still continuing to ask for it is not fine. And writing a bad review after that only because you didn’t get a discount just proves that he is a stupid person.”

在一次采访中，Reddit用户Thicc_Pug向Bored Panda讲述了他们对此事的看法。“我认为店主在这种情况下是百分之百正确的。他不是那个亏本卖东西的人;这不是商业运作的方式。要求打折是完全可以的。然而，在被拒绝折扣后，仍然继续要求它是不好的。在那之后写一篇差评，只因为你没有得到折扣，这只能证明他是一个愚蠢的人。”

“I think small businesses are vulnerable to reviews, but it is very unlikely to only get stupid people like that to review your product. However, one bad review has much more effect on product that one good review. I have seen that for some salespeople a 4-star review is not good enough. The problem is fake reviews or liars. On Yelp, you don’t even need to buy a product or be a customer of the store you are reviewing so there might be some fake reviews that are bad, especially for small businesses. There needs to be a point system for reviews and history for each reviewer so it’s easier to tell whether this reviewer is legit or not.”

“我认为小企业很容易受到评论，但不太可能只有像这样的傻瓜才会去评论你的产品。然而，一个不好的评价比一个好的评价对产品的影响要大得多。我发现对一些销售人员来说，4星的评价还不够好。问题在于虚假评论或说谎者。在Yelp上，你甚至不需要购买产品或成为你评论的商店的顾客，所以可能会有一些虚假的评论是不好的，尤其是对小企业来说。需要有一个评分系统来记录每个评论者的评论和历史，这样就更容易判断这个评论者是否合法。”

Bored Panda also reached out to the electronics repair technician store owner Louis Rossmann, who goes by the moniker larossmann on Reddit. Rossmann said that he believes Yelp reviewers have grown accustomed to receiving special treatment.

Bored Panda网站还联系了电子维修技师店主路易斯·罗斯曼，他在Reddit上的昵称是拉罗斯曼。罗斯曼说，他相信Yelp的评论者已经习惯了接受特殊待遇。

He also suggested what could be done to reduce their influence over small businesses: “Stop giving it to them. Treat people the way you feel you deserve to be treated, give every customer your all— try and go out of your way to make people feel secure, less anxious, and happy they came to you. This will alleviate your guilt.”

他还建议可以做些什么来减少他们对小企业的影响:“停止给他们优待。用你认为自己值得被对待的方式对待别人，把你的一切都给每一位顾客——尽你所能让人们感到安全、不那么焦虑、他们来找你时很高兴。这将减轻你的罪恶感。”

Image credits: Paul Sableman (not the actual photo)