服务英语·购物中心 情景对话
服务英语·购物中心 情景对话
1. 在商场购买纪念品
S=Salesman (售货员) C=Customer (顾客)
S: Can I help you, sir?
有什么需要帮助的吗，先生？
C: Yes, I'm looking for something for my beloved daughter.
是的，我想给我心爱的女儿买些东西。
* * *
S: Is this your first time here in Chengdu?
您是第一次来成都吗？
C: Yes.
是的。
* * *
S: Mm…how about this lovely panda toy? It's really a hot in our shop. And you know that panda is a symbol of Chengdu. Look at its lovely shape. With battery, it can move its arms and make sound. Your daughter will definitely like it. What's more, it is made of safety materials so that it won't be harmful to your daughter.
嗯……这个可爱的熊猫玩具怎么样？这在我们店里卖的十分火热。你知道熊猫也是成都的一个象征。看看它可爱的外形，它还带电池，能够挥动胳膊还能发出声音。您的女儿一定会喜欢它的。而且它是由安全材料制成的，所以不会对您的女儿造成伤害。
C: It looks great! How much is it?
这个看起来不错，多少钱啊？
* * *
S: 150 yuan.
150元。
C: That sounds reasonable. I will take it.
听起来还挺合理的，我就买它了。
* * *
S: Are you paying by cash or by credit card?
您是要用现金支付还是用信用卡支付？
C: By cash. Here is the money.
用现金，给你钱。
* * *
S: Thanks, wish you a good journey.
谢谢，祝您旅途愉快。
C: Thanks. Goodbye.
谢谢，再见。
* * *
S: Bye.
再见。
2. 在购物时讨价还价
S=Salesman (售货员) C=Customer (顾客)
C: I like this shirt very much. How much is it?
我很喜欢这件衬衫，多少钱啊？
S: 150 yuan.
150元。
* * *
C: The shirt is nice, but I suppose it's too expensive. Can you work it down a little?
东西是不错，可是价格有点太贵了。能不能便宜一点？
S: We will offer you a special discount since you like it so much. How about 130 yuan?
既然您这么喜欢它，那我们就给您一个特别折扣，130元怎么样？
* * *
C: I can give you no more than 100 yuan. Can you sell it for that?
我最多出100元，这个价钱你卖吗？
S: Sorry, sir. It costs me more than that. 120 yuan, OK?
对不起，先生。100元的话连我们都买不到。120元，可以吗？
* * *
C: Come on! If you don't give me a better price, I won't buy it from you.
别这样！如果价格不更优惠些，我是不会买的。
S: 110 yuan. Take it or leave it.
110元，买的话就带走不买的话就算了。
* * *
C: But I think this price is still a little higt. Can I have it at a cheaper price?
可我觉得110元还是有点贵，真的不能再便宜点了吗？
S: I am very sorry, sir. I can't do that. It has been the lowest price.
非常抱歉，先生。我不能那么做，这已经是最低价了。
* * *
C: If that's the lowest you're willing to go, I'm leaving. I'll pay 100 yuan for final offer.
如果那就是你愿意出的最低价的话，那我就不要了。我只付100元。
S: You are driving a hard bargain. I'm losing money on this. But alright, I'll let you have it for 100 yuan.
您这价钱实在是砍的太厉害了。这样的话我就赔了。但是好吧，就卖你100元了。
* * *
C: Thanks a lot. See you next time.
非常感谢，下次见。
S: Bye.
再见。
3. 在购物时丢失东西
S=Salesman (售货员) C=Customer (顾客)
C: Excuse me, could you help me?
对不起，能不能帮我一个忙？
S: Yes. What is the problem?
好的。有什么问题吗？
* * *
C: Well, I was wondering if anyone has turned in a passport.
我想知道是否有人交来一本护照。
S: I'm afraid not. Have you lost your passport?
恐怕没有。你遗失了护照吗？
* * *
C: I think so. I can't find it anywhere in my hotel room, and I remember the last place I used it was in this department store yesterday.
我想是的。我在饭店的房间里都找不到。我记得最后用护照的地方是昨天在这家百货公司。
S: Where exactly did you use your passport in the store?
你在百货公司什么确切的地方用过护照呢？
* * *
C: In the suit-dress department. I had to show it in order to pay for these dresses with my traveler's checks.
在女装销售部。我用旅行支票买衣服的时候必须给他们看护照。
S: Well, let me call the suit-dress department to see if they've found a passport.
这样的话，我打电话给该部门，看看他们有没有捡到护照。
(one minute later)
（一分钟之后）
S: Sorry. Your passport has not been turned in there, either.
对不起，你的护照也没被交到那边。
* * *
C: Then what shall I do?
那我该怎么办呢？
S: You can fill in this lost property report, and I'll keep my eye on it. Those kinds of things usually turn up eventually, but I suggest you contact your embassy and tell them about that, so they can issue you a new passport in case it doesn't show up.
你来填一下这张遗失报告表，我会替你留意的。像这样的东西，最后总是会找到的。但我建议你跟你们的大使馆联系并把你的情形告诉他们。万一你的护照找不到的话，他们会给你补发新护照的。
* * *
C: You're right. Do you have a pen?
就听你的，请问你有笔吗？
S: Here you are.
给你。
* * *
C: Oh, It seems that I have to lose something every time I travel.
噢，每次我旅游的时候似乎都得丢些东西。
