服务英语·火车 情景对话

服务英语·火车 情景对话

1. 购买火车票

S=Staff (工作人员) P=Passenger (乘客)

S: Good afternoon, sir. What can I do for you?

先生下午好。有什么需要帮忙的吗？

P: Good afternoon. Please give me a one-way ticket to Beijing.

下午好。请给我一张去北京的单程票。

* * *

S: Which day do you prefer?

您打算坐哪一天的火车？

P: I want to take the train on March 30th.

我想坐3月30号的车。

* * *

S: What train will you take?

你要坐哪一班火车？

P: I don't know exactly which train I should take to get to Beijing. But I want to take a train which runs at night, a whole night is better. Is there a train like this?

我不太清楚都有哪些车到北京，不过我想坐晚上的火车，最好是一晚上的。有没有这样的列车？

* * *

S: Then I suggest you take the train K111. It sets off at 10:00 p.m. on the first day and gets to Beijing at 6:00 a.m. on the next day, which runs just one night. Is that OK?

那我建议您乘坐K111。这趟车前一天晚上10点发车，第二天早上6点到达北京，正好是一晚上。怎么样？

P: Fine. I will take this one.

可以。那我就乘这辆了。

* * *

S: Well, what kind of ticket do you prefer, hard seat, soft seat, hard berth or soft berth?

好的，您想要哪种票？硬座、软座、硬卧还是软卧？

P: I choose the soft berth.

我要软卧。

* * *

S: There are upper berth and lower berth, which one do you like?

软卧有上铺和下铺，您想要哪种？

P: Upper berth.

上铺。

* * *

S: I am sorry, sir. The tickets for the sleeper of K111 on March 20th have been sold out.

先生不好意思，3月20日K111车次的软卧已经售完了。

P: Can I make a reservation on another train?

我可以预购另一班火车吗？

* * *

S: Of course.

当然可以。

P: How about the train of T222? Does it pass by or go to Beijing?

那么T222车呢？这趟车经过或是到达北京吗？

* * *

S: Wait a moment, I will check it for you. Yeah, this train also arrives at Beijing.

稍等片刻，我帮您查一下。是的，这辆车也到北京。

P: Are there any tickets for the sleeper of this train?

那这趟车还有卧铺票吗？

* * *

S: Let me see. Yes.

让我看一下。有。

P: Then give me the ticket of this train.

那就给我这趟车的票吧。

* * *

S: How many tickets would you like?

您要买几张票？

P: One ticket.

一张票。

* * *

S: Ok, please confirm the information. You want to buy a ticket for the upper berth of soft sleeper of the train T222, which will leave for Beijing on March 20th. Is it right?

好的。请确认一下信息，您要买的是3月20日前往北京的T222次列车的软卧上铺，对吗？

P: Yes, all the information is right.

是的，所有的信息都正确。

* * *

S: It is 150 yuan in total.

一共150元。

P: Here is money.

给你钱。

* * *

S: This is your 200 yuan bill. Here is your change 50 yuan. Please keep it well.

收您200元，找您50元。请收好。

P: Thank you.

谢谢你。

* * *

S: You are welcome.

不用谢。

2. 上火车前

S=Staff (工作人员) P=Passenger (乘客)

S: Good morning, sir. May I help you?

先生早上好。有需要帮助的吗？

P: Good morning. Where do I board the train, please?

早上好。请问我应该在哪儿上车？

* * *

S: You should go to the waiting room first. In the waiting room you can go to several platforms.

您应该先去候车厅。候车室可以通向好几个站台。

P: There are so many waiting rooms in the railway station. Which one should I stay in to wait for my train?

火车站有这么多候车厅，我应该去哪一个等车呢？

* * *

S: The notice board near the entrance will tell you which waiting room you need for your train.

入口附近的公告板上有你要乘坐车次的候车室编号。

P: And which platform is our train at?

那我们坐的那趟车停在哪个站台？

* * *

S: Which train will you take?

您要乘坐哪一辆车？

P: T222.

T222次车。

* * *

S: Just a minute, I have to check it for you. You should go to the platform 5 to get on your train.

稍等片刻，我得帮您查一下。您要去第五站台乘车。

P: Ok. Could you tell me how to go to the platform?

好的。你能告诉我去站台怎么走吗？

* * *

S: Just go straight ahead and you will see the sign of the platform.

一直向前走你就能看到站台的标志了。

P: I see. Thank you very much.

知道了，十分感谢。

* * *

S: Good morning, sir. Please show me your ticket.

您好，请出示您的车票。

P: Here you are. Excuse me, can you help me find my seat?

给你。劳驾，你能帮我找一下座位吗？

* * *

S: Let me take a look at your ticket. It says which seat is yours.

让我看一下你的车票吧，上面有你的座位号。

P: Alright.

好的。

* * *

S: Your seat is on the first row of this carriage. And you will see it as soon as you get on the train.

您的座位就在车厢的第一排。你一上车就能看到了。

P: Really? That's great.

真的吗，那就太好了。

* * *

S: Can I help you with your bags?

用我帮您搬行李吗？

P: No, thanks. My bag is quite light.

谢谢，不用了。我的包很轻的。

3. 在火车上

S=Staff (工作人员) P=Passenger (乘客)

P: Excuse me. Can I buy food on the train?

打扰一下，请问我能在火车上买到食品吗？

S: A crew member will come by with food for sale.

乘务员会从你身边经过卖东西。

* * *

P: Is there a restaurant car on the train? Can you show me where it is please?

火车上有餐车吗？你能告诉我它在哪儿吗？

S: Yes, there is a restaurant carriage next to the soft sleeper carriage.

是的，有餐车，在软卧车厢旁边。

* * *

P: When will it begin to offer the supper?

那它什么时候开始供应晚餐？

S: Our restaurant car opens at 6:00 p.m. for supper.

我们的餐车晚上6点开始供应晚餐。

* * *

P: I see.

我知道了。

S: Excuse me, sir. I want to know if the little boy who sits beside you is your son.

打扰一下，先生，我想知道你是旁边这个小男孩的父亲吗？

* * *

P: Yes.

是的。

S: Have you bought a ticket for him?

那你给他买票了吗？

* * *

P: No, he is just a child.

没有，他还只是个孩子。

S: But your child seems to have been already over 1.4m, please buy an adult ticket.

但是你的小孩看起来已经超过1.4米了，请买大人票。

* * *

P: Ok, I will buy a ticket for him right now.

好的，那我现在就帮他买票。

S: Thanks for your cooperation.

谢谢您的合作。

* * *

P: Why is the train stopping now?

火车现在怎么停下了？

S: This is a temporary stop.

现在是临时停车。

* * *

P: How long shall we stop here?

请问要在这停车多久？

S: Just 10 minutes.

只停10分钟。

* * *

P: Then can we arrive at our destination on schedule?

那我们还能正点到达终点站吗？

S: I am apologizing to every passenger for the train will be late for 20 minutes because of the climate.

不好意思，各位旅客。由于天气原因，列车将晚点20分钟。

* * *

P: That's all right. It is out of our control.

没关系，这也是没有办法的事情。

S: I am appreciating your understanding. Our next stop will be Beijing Railway Station. Please be prepared to get off.

谢谢您的体谅。下一站将要到达北京车站，请您提前做好下车的准备。