熟悉办公事务——汇报工作 Reporting on Work

汇报工作　Reporting on Work

向老板汇报工作，是向他证明你很重要的大好机会。在介绍你完成的工作时要简明扼要（clearly and succinctly）。

首先要开门见山，以一句话简要概括你的汇报主题。

☉Here are the reports you asked for.

这是您要的报告。

☉Let me show you the results of our meeting.

我来介绍一下我们会谈的成果。

☉I’ve finished the analysis you wanted done.Would you like me to e-mail it to you?

我已经完成了您想要做的分析。要我发邮件给您吗？

☉Let me give you a brief summary of what we’ve been up to this week.

让我来简单总结一下这个星期我们取得的进展。

☉Here’s the sales figures from our department.

这是我们部门的销售指数。

☉I’ve already completed the financial review.Please let me know if you have any questions about it.

我已经完成了财务审核。如果您有什么疑问，尽管问我。

谦虚

没有人喜欢傲慢自大（arrogant）的员工，但这并不意味着你在完成一份很棒的工作后不该炫耀一下自己（toot your own horn）。因为出色的工作而得到赞赏（take credit）是合情合理的。

☉While you were away certain things got accomplished and I’d like to bring you up to date on……

在您离开期间，一些事情都落实了，我依次介绍给您……

☉If I could draw your attention to……

我能否请您注意……

☉Here’s an update……

这是一份最近更新的……

☉I’d like to explain what’s happening with……

我想解释一下在……发生的情况。

☉If you have time, I’d like you to take a look at……

如果您有时间，我想请您看一下……

积极主动

老板们都希望自己的员工积极上进（taking initiative），但要明白，作为员工，你的底线是不能越权（overstep your authority）。老板不在期间，如果你能做一些聪明的决策，那就意味着他回来后能轻松些。这是他们乐意看到的。

☉I hope you don’t mind, but I’ve already taken care of that.

我希望您不介意，我已经考虑到那个（方面）了。

☉Don’t worry about the appointment schedule.I made arrangements already.

不必为预约时间安排而担心，我都安排好了。

☉I took the liberty of arranging your meeting with Mr.Gilbert.

在您和吉尔伯特先生会面的安排上，我有充分的自由。

☉The supplier called about the problem, but we’ve got everything under control.

供货商曾提出过此问题，但是我们已经都处理好了。

建立信任

如果你能想老板之所想，那一定会赢得赞誉（earn brownie points）。当你以详细的报告来一个个打消他们的顾虑时，那就是他们对你建立信任（build their confidence）的开始。

A：I'm going to have to change my meeting schedule this afternoon. Please call Mr. Gilbert's secretary.I need to meet with him about the budget projections as soon as possible.

B：Don't worry about the appointment schedule. I made arrangements already. I took the liberty of arranging your meeting with Mr.Gilbert.Will 3：00 pm be okay for you?If not, I can call to postpone the meeting.

A：我下午会议的时间得改了。请打电话给吉尔伯特先生的秘书，说我需要就预算规划项目与他尽快碰面。

B：不必担心会面时间，我已经安排好了。在您与吉尔伯特先生会面的安排上，我有充分的自由。下午3点行吗？如果不行，我可以打电话推迟。

总结

只会埋头苦干，不懂汇报成果，收获与付出就不会成正比。汇报时要做到积极主动、简明了当、不骄不躁、天衣无缝。总之，“只要您想到的，我都做过了。”那就一定能够换来老板满意的笑容。

Words　单词表

analysis分析

audit审计；审核

certain一定的，确定的

complete完成

distribute分发；分布

financial财政的；金融的

internal内部的；内在的

minutes纪要，会议记录

necessary必要的

negotiate谈判

PPT presentation幻灯片演示

projection预测，估计

result结果，结论

successful成功的

summarize总结

vender销售（员）

Phrases　短语表

as soon as possible尽可能快

bring（someone）up to date帮（某人）

toot your own horn自吹自擂

by the way顺便，另外

draw up（a contract）草拟（合同）

earn brownie points赚取印象分

favorable terms优惠条件

for your approval期待认可

get a hold of（sth）掌控（某事）

get accomplished取得成就，完成

give（sb）enough time给某人足够时间

hammer out（details）敲定（详情）

hand out分发，散发

I'd be happy to……我很乐意……

make arrangements安排

make sure that（something happens）确保（某事发生），赶上进度

postpone（a meeting）延迟（某会议）

sales figures销售数据

实景对话1

A：Larry, I hope everything went well in the office during the time I was in Shanghai this week.

B：While you were away certain things got accomplished and I'd like to bring you up to date. First, let me show you the results of our meeting with the venders.Here's a copy of the meeting's minutes.To summarize, we were able to negotiate favorable terms and draw up a contract.It took a lot of hammering out the details, but I feel we were successful.I've e-mailed the contract to your e-mail account for your approval.

A：Wonderful！

B：And here are the reports you asked for. I've also finished the analysis you wanted done. Would you like me to e-mail it to you?

A：No, that won't be necessary. Just make sure that a copy of your analysis gets distributed to the department. What about the sales figures?As soon as you get a hold of them, I would like you to make a financial review for me.

B：Here are the sales figures from our department. I've alreadycompleted the financial review.Please let me know if you have any questions about it.

A：Oh, well, that's great！

A：拉里，我希望我在上海的这个星期里，办公室的工作都能进展顺利。

B：在您离开期间，一些事情都落实完成了，我依次介绍给您。首先，我来介绍一下和供应商会谈的成果。这里有会议的纪要。总而言之，我们与其谈判获得了很优厚的条件，并草拟了合同。虽然敲定的一些细节没少费周折，但我们仍有成就感。我已经把合同发到您的电子邮箱，请您核准。

A：好极了！

B：这里还有些您要的报告。我也完成了您想要做的分析。要我发邮件给您吗？

A：不，没有必要。只是得确认你的分析结果分发到了部门。销售指数怎么样？

我希望一旦你掌握后，就能做给我一个财务审核。

B：这是我们部门的销售指数。我已经完成了财务审核。如果您有什么疑问，尽管问我。

A：哦，好！太棒了！

实景对话2

A：I'm going to have to change my meeting schedule this afternoon. Please call Mr. Gilbert's secretary.I need to meet with him about the budget projections ASAP.

B：Don't worry about the appointment schedule. I made arrangements already. I took the liberty of arranging your meeting with Mr.Gilbert.Will 3：00 pm be okay for you?If not, I can call to postpone the meeting.

A：Oh, great！Thanks！3：00 pm is fine. That will give me enough time to review our financial information.

B：I'd be happy to give you a summary of our Finance Department'ssituation. Let me give you a brief summary of what we've been up to this week.

A：Go ahead……

B：Here's an update of our budget projections. And we've also completed the internal audits.

A：Do you have a hard copy of that I can take with me to my meeting?

B：I've already thought of that. I've made a PPT presentation you can take with you and show them, and I've made several copies you can hand out.

A：I knew there was a reason I hired you！

A：我下午会议的时间得改了。请打电话给吉尔伯特先生的秘书，说我需要就预算规划项目与他尽快碰面。

B：不必担心会面时间，我都已经安排好了。在您与吉尔伯特先生会面的安排上，我争取到了充分的自由。下午3点合适吗？如果不行，我可以打电话推迟。

A：哦，太好了。3点钟就行。这样我就有充分的时间来审阅我们的财务信息。

B：我给您一份我们财务部门情况总结吧。让我来简单总结一下这个星期我们取得的进展。

A：好的……

B：这是一份最近更新的预算规划，我们也完成了内部审计。

A：有没有一份我可以带到会上的复印件？

B：我已经想到了。我做了一个幻灯片演示，您可以带上给他们演示，而且我复印了好几份，您可以分发。

A：我就知道雇你肯定没错！