这个场景主要是购物或者租房子后发现有一些这样那样的问题，物体的型号、主要的问题、需要什么时间来修理、有没有质保、替换还是退款等都会是很重要的考点。雅思听力还是非常实用的，能让我们提前预习到在国外会碰到的场景，帮我们了解外国人处理一些事情的流程和规则。
What to repair: fridge, refrigerator, washing machine, CD player, electric light, clock, bungalow, cooker, rice cooker, printer (shelf)
Model type/number
Main problem: leaking, door broken, flashing, hands broken, noisy, fan broken, steam escaping
When to repair: immediately, straight away, right now, urgent
Next week, weekdays, weekends, in a couple of weeks
Mornings, afternoons (am pm)
Quality warranty: expiry date, quality guaranteed for two years
Compensation: refund, replacement
Payment: cash, cheque, credit card, bank transfer